Tools and tips

Practical advice on security, recovery, AI and cloud.

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Cyber security

Turn on multi-factor authentication

Passwords alone are the easiest thing for an attacker to steal or guess. MFA blocks most account takeovers.

Do this

Start with email, admin accounts and remote access.

Then

Prefer an authenticator app or passkey over SMS where possible.

Check

Review sign-in logs for accounts without MFA.

Common mistake

Leaving old protocols or service accounts outside the MFA policy.

Cyber security

Patch on a schedule

Most attacks use known flaws that already have fixes.

Do this

Set a regular patch window for endpoints and servers.

Then

Fix critical and high CVSS findings first.

Check

Track exceptions with an owner and a date.

Common mistake

Patching workstations but forgetting servers, firewalls and third-party apps.

Cyber security

Treat unexpected links and attachments as suspect

Phishing remains a common way into a network.

Do this

Do not click or open until you verify the sender another way.

Then

Report the message using your reporting button or to IT.

Check

Use email security filtering for links and attachments.

Common mistake

Deleting the message silently so nobody else is warned.

Cyber security

Limit privileged access

Admin rights are what attackers want. Fewer admins means a smaller blast radius.

Do this

Give people only the access their role needs.

Then

Use separate admin accounts and rotate privileged credentials.

Check

Review admin accounts on a schedule.

Common mistake

Keeping admin rights after a project or role change.

Backup and recovery

Follow 3-2-1

One copy of your data is not a backup plan.

Do this

Keep three copies of important data.

Then

Store them on two types of media.

Check

Keep one copy offsite.

Common mistake

Storing the backup on the same server or network share as the original.

Backup and recovery

Keep one copy offline or immutable

Ransomware tries to encrypt or delete backups it can reach.

Do this

Use immutable storage or an offline copy.

Then

Separate backup admin credentials from daily admin accounts.

Check

Alert on backup deletion attempts.

Common mistake

Assuming a network-connected backup is safe from ransomware.

Backup and recovery

Test restores, not just backup jobs

A green backup job does not prove you can recover.

Do this

Restore a sample file and a full system on a schedule.

Then

Record how long the restore took.

Check

Fix and retest anything that failed.

Common mistake

Finding out during an incident that the backup was incomplete.

Backup and recovery

Write down RTO and RPO

Recovery time objective (RTO) is how long a system can be down. Recovery point objective (RPO) is how much data you can lose.

Do this

List your key systems.

Then

Agree an RTO and RPO with the business for each.

Check

Check that backup and failover design actually meets them.

Common mistake

Setting targets that the current backup frequency cannot meet.

AI at work

Keep confidential data out of public AI tools

Text pasted into public AI tools may leave your control.

Do this

Decide which data classes are never allowed.

Then

Provide an approved AI tool for staff.

Check

Tell staff the rule in plain words and repeat it.

Common mistake

Banning AI with no approved alternative, which pushes use out of sight.

AI at work

Use DLP to catch sensitive data before it leaves

Data loss prevention finds sensitive data in motion and at rest.

Do this

Classify data (public, internal, confidential, restricted).

Then

Set policies for uploads, paste, email and removable media.

Check

Review incidents and tune rules.

Common mistake

Turning DLP on in block mode with no testing, then disabling it after complaints.

AI at work

Verify AI output before acting on it

AI can sound confident and be wrong.

Do this

Treat output as a draft.

Then

Check figures, sources and legal or contract text.

Check

Review and test AI-written code before use.

Common mistake

Sending AI-written content to customers without a human read-through.

AI at work

Review what AI assistants and agents can access

An assistant can only leak what it can reach.

Do this

Apply least privilege to connected data and tools.

Then

Use sensitivity labels so restricted content is excluded.

Check

Log and review agent actions.

Common mistake

Giving an assistant access to everything for convenience.

Cloud and devices

Enrol every device in management

Unmanaged devices are blind spots.

Do this

Enrol laptops and phones in a device management tool such as Intune.

Then

Require encryption, screen lock and updates.

Check

Remove or restrict anything that will not enrol.

Common mistake

Allowing personal unmanaged devices to reach company data.

Cloud and devices

Use conditional access

Access can depend on who, what device, where and how risky the sign-in is.

Do this

Require MFA for risky or unfamiliar sign-ins.

Then

Allow only compliant devices to reach sensitive apps.

Check

Block legacy authentication.

Common mistake

Excluding too many accounts from policy and forgetting the exclusions.

Cloud and devices

Review cloud costs monthly

Cloud spend drifts upward quietly.

Do this

Review the bill and usage monthly.

Then

Remove unused or idle resources.

Check

Right-size what remains and use tags to assign owners.

Common mistake

Leaving test environments running after a project ends.

Cloud and devices

Keep an inventory

You cannot protect what you do not know you have.

Do this

List devices, software, licences and owners.

Then

Update it when people join, leave or change roles.

Check

Use it to plan renewals and replacements.

Common mistake

Keeping the inventory in a file nobody updates.

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